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Terms & Conditions

Effective Date: 7 February 2024

Welcome to MerLiv, the AI-powered travel planner app (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring you have a positive experience using our app. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the MerLiv app (“Service”).

1. Information We Collect

  • User Profiles: We collect information you provide when creating a user profile, including your travel preferences, budget, dates, interests, and accommodation preferences.
  • Usage Data: Information on how the Service is accessed and used, including clickstream data and your interactions with the Service features.
  • Device and Location Data: Information about your device, including IP address, browser type, and, with your consent, precise geolocation data to offer relevant travel recommendations.

2. How We Use Your Information

  • To provide, maintain, and improve our Services, including personalized travel itineraries.
  • To communicate with you, including sending service-related notifications, travel updates, and marketing communications.
  • To facilitate bookings and transactions with our booking integration partners.
  • To analyze and understand how our Service is used for improving user experiences.

3. Sharing and Disclosure

  • With Service Providers: We share information with third parties who perform services on our behalf, such as hosting, analytics, and customer service.
  • For Legal Reasons: We may disclose information if required by law or if necessary to protect our rights and comply with legal proceedings.
  • With Your Consent: We may share information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information stored with us. You may also object to or restrict certain processing activities and request a copy of your information.

6. Children’s Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us info@vineyventuresinc.com

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